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Since this has been done in complying with typically the Basic T&Cs, all of us had been forced in order to decline this specific complaint. The complaint was turned down as we all performed not necessarily get any response from typically the gamer regarding our communications in inclusion to queries. The player through Germany experienced the accounts blocked because of to become capable to using a payment approach that belong to a third gathering. The online casino granted the player to create a one-time downpayment through the sibling’s bank account. Nevertheless, the particular participant admitted he manufactured all the deposits by indicates of their buddy.

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The Particular player from Australia got requested a withdrawal prior in purchase to posting this complaint. Typically The gamer confronted repetitive cancellations regarding the disengagement asks for plus problems in conversation along with typically the online casino regarding file confirmation. Following publishing the essential files and seeking a payout via Dogecoin, the gamer lastly acquired the cash.

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• Regardless Of numerous questions in order to the VIP group plus talk help, there had recently been simply no reply, leading the particular gamer to be capable to need the return associated with her money.
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• The Particular Problems Team experienced intervened simply by getting in contact with the particular online casino for assistance regarding typically the withdrawal problem.
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• As A Result, the complaint had been declined because of to be in a position to typically the absence regarding reaction coming from the particular player.
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In Revenge Of a request regarding a Skype contact, the online casino do not necessarily adhere to upward, in addition to they had questioned regarding a 3-month lender assertion with consider to confirmation. After conversation with the particular Problems Group, the particular gamer https://www.platincasino-espana.com verified that he acquired the profits, in inclusion to the particular concern experienced already been effectively resolved. The Particular Complaints Team marked the particular complaint as ‘fixed’ inside their particular method.

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Sadly, considering that we all didn’t get any reaction through typically the gamer regarding the particular limiter’s selection, we all concluded up rejecting typically the complaint. Typically The gamer through Philippines is usually dissatisfied together with the particular casino’s RTP (Return to Player). Typically The player offers determined to stop going after the complaint plus we all have got turned down it. Typically The participant coming from Austria is usually disappointed together with typically the casino’s RTP (Return to Player). The Particular player coming from Sweden has recently been charged of breaching added bonus phrases by simply putting single bets higher compared to the permitted kinds.

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The Particular Issues Team marked the particular situation as solved and treasured the particular gamer’s cooperation. The gamer provides recently been waiting around for their own €5000 drawback through Platincasino. Despite multiple tries in buy to solve typically the issue, which include supplying two lender statements proving non-receipt, the particular online casino insists the payout was processed. The participant claims they will have got called support several periods but obtained little support. The Particular casino argues of which typically the lender might not have got reserved the quantity and demands further proof of conversation with the lender.